Drivers Family

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Drivers Family collects, uses, and protects your information when you use our platform at ourdriversfamily.com.

1. Information We Collect

Account information: name, email address, company name, phone number.
Delivery data: driver names, routes, order details, delivery addresses.
Usage data: how you interact with the platform (pages visited, features used).
Payment data: handled entirely by Paddle — we do not store card details.

2. How We Use Your Information

To provide and improve the platform.
To send service-related notifications (delivery updates, account alerts).
To process payments via our payment provider, Paddle.
To respond to support requests.

3. Data Sharing

We do not sell your data. We share data only with:

Paddle — for payment processing.
Microsoft Azure — for cloud hosting and infrastructure.
Google Maps — for route optimization and mapping features.

4. Data Storage

Your data is stored securely on Microsoft Azure servers in Canada. We use industry-standard encryption for data in transit and at rest.

5. Driver & Customer Data

Delivery addresses and customer phone numbers entered into the platform are used solely to facilitate deliveries. This data is not used for marketing purposes.

6. Your Rights

Access or export your data at any time.
Request deletion of your account and associated data.
Correct inaccurate information in your account.

7. Cookies

We use only essential cookies required for authentication and session management. No tracking or advertising cookies are used.

8. Contact

For privacy-related requests, email us at info@ourdriversfamily.com